Returns & Exchanges

At East at Home, we want you to be completely satisfied with your purchase; if for any reason you are not, we offer a hassle-free 30-day return policy for all eligible items. Please ensure products are returned in their original packaging and condition to qualify for a full refund.

Return Process

  • 1.
    Initiate Your Request

    Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

  • 2.
    Pack Your Items

    Carefully place the items back into their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.

  • 4.
    Drop Off and Track

    Deliver your package to the nearest authorized carrier location and keep your tracking receipt to monitor the status of your return until it reaches our warehouse.